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Terms & Conditions

All material found in the pages of this Website is protected under the copyright laws of the United Kingdom, the United States and of other countries. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of Lutetia Paris or its affiliates, may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this website does not imply that a license of any kind has been granted to anyone else. You are free to download the material posted on this website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or ‘frame’ it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this website.

Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this website, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.

The Set Collection reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images of Lutetia Paris and its affiliates found on this website.

Legal notice

The company L.Hôtel, SNC with a capital of 12 128 788 Euros, 43 boulevard Raspail, 75006 Paris, registered in the Paris Trade and Companies Register under the number 451 324 867 (hereinafter referred to as LUTETIA PARIS), publishes the website accessible at the following address : .

Its Siret number is 45132486700022 and its intra-community VAT number is FR16451324867. Its telephone numberis+ 33 (0)1 49 54 46 00 and itse-mail address is [email protected] .


The mediation entity is operated by CNPM MÉDIATION CONSOMMATION, whose head office is located at 27, avenue de la Libération – 42400 Saint-Chamond. Contact details are as follows: Telephone: +33 (0)9 88 30 27 72 and its website: .

Disclaimer of warranties

Lutetia Paris has compiled the information on this website for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this website or which may be downloaded from this website, including text, graphics and hyperlinks, are provided ‘as is’ and ‘as available’.

The information and material contained in this website are believed to be accurate and complete at the time of their posting. Although Lutetia Paris attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and The Set does not warrant their accuracy, completeness and currency at all times.

In addition, Lutetia Paris does not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaims liability for errors or omissions in any software algorithms.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.

Applicable law and disputes

The general terms and conditions of sale are governed by French law, unless otherwise stipulated by EC regulation no. 593/2008 of June 17, 2008 on the law applicable to contractual obligations (Rome I).

Under article L. 612-1 of the French Consumer Code, all consumers have the right to free recourse to a consumer mediator with a view to amicably resolving their dispute with a professional.

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service.

The mediation body selected is: CNPM MÉDIATION CONSOMMATION.

In the event of a dispute, you can submit your claim on its website: or by post by writing to CNPM MÉDIATION CONSOMMATION – 27, avenue de la Libération – 42400 Saint-Chamond – France.

In addition, the European Commission has set up a dispute resolution platform which collects any complaints from consumers following an online purchase, and forwards them to the relevant national ombudsmen. This platform can be reached via the following link: http: // .

Exclusion of liability

In no event will Lutetia Paris be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this website, any software algorithms available on this website, nor with any hyperlinked website or for the use of or the inability to use such material, software algorithms or hyperlinked website by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Lutetia Paris is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by Lutetia Paris.

Links to third party websites

Lutetia Paris does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Lutetia Paris provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Lutetia Paris of the linked website or any information contained in it.

Right of withdrawal

It is specified to the Customer that, under Article 221-28 of the Consumer Code, the right of withdrawal may not be exercised for:

1° The supply of services fully performed before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, whose performance has begun with his prior and express agreement and with the recognition by him of the loss of his right of withdrawal, when the service will have been fully performed by the trader;
2° The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period ;
3. The supply of goods made to the consumer’s specifications or clearly personalized;
4. The supply of goods which are likely to deteriorate or expire rapidly, in particular perishable goods;
5. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
6. The supply of goods which, after being delivered and by their nature, are indissociably mixed with other items;
7. The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader;
8. Maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by him, within the limits of spare parts and work strictly necessary to meet the emergency;
9. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
10. The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
11. Sales concluded at a public auction;
12. The supply of accommodation services, other than residential accommodation, transport services for goods, car rental, catering or leisure activities which must be provided on a specific date or at a specific time;
(13) The provision of digital content without a tangible medium whose performance has begun before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, when:
(a) He has previously given his express consent for the performance of the contract to begin before the end of the withdrawal period; and
(b) He has acknowledged that he will lose his right of withdrawal; and
(c) The trader has provided confirmation of the consumer’s agreement in accordance with the provisions of the second paragraph of Article L. 221-13.

[former wording: 13° For the supply of digital content not provided on a tangible medium, where performance has begun after the consumer has given his express prior consent and expressly waived his right of withdrawal]”. – [C. consom., art. L. 121-21-8].
For penalties, see art. L. 242-13 .


Only one pet weighing less than twelve (12) kilograms is allowed per room at Lutetia Paris, with an additional cost of 50€ per night, provided that it is kept on a leash or carried in a cage in the communal areas. However, for hygiene reasons, animals are not permitted in areas where refreshments are consumed during the main hours of consumption (breakfast and evening apéritivo). The Customer is responsible for any damage that the animal may cause, particularly to the hotel’s staff and equipment, as well as to other customers and more generally to any third party.

Customers who bring pets to the hotel are also informed that the cleaners will not clean any rooms where pets are still present.

No unlawful or prohibited use

As a condition of your use of this website, you warrant to Lutetia Paris that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Lutetia Paris may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, Lutetia Paris is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Lutetia Paris will fully cooperate with any law enforcement authorities or court order requesting or directing Lutetia Paris to disclose the identity of anyone posting any such information or materials.